If you remove the aerator and still don t have any water shut the hot and cold valves off under the sink and remove the supply hoses.
Delta touch2o faucet troubleshooting.
If you re having trouble with your delta touch2o xt faucet follow along with our friend hannah as she walks you through some troubleshooting tips.
Try removing the aerator.
In the delta faucet customer service center get warranty information register your product find repair parts and instructions or contact a specialist.
Or click below to visit our delta tech 2 o page.
Before you purchase one we are here to help.
Choose your product type under troubleshoot by faucet type to the left.
Obtain the parts you need.
Connect the faucet or battery pack to anything that is acting as an earth ground e g house wiring or water lines.
Of separate led sensor and battery wires by minimum of 2 confirm led wire is not pinched and is fully plugged in unplug the led wire and try to operate faucet.
The spout insulator and isolation plate under the deck should be installed correctly if metal or granite sink confirm faucet shank is not touching inside edge of sink hole and is clear ofsink by min.
If you have questions about touch2o faucets even.
As with any technology issues can sometimes arise with your touchless faucet.
If your part is not under warranty find out where to buy delta repair parts.
If your part is under warranty follow the warranty instructions for getting replacement parts.
Metal sinks are fine install the faucet within 4 of a metal backsplash behind the faucet.
Turning on and off works as lights flashes to indicate that the device is on but the touch function is not working and there is no water.
Call 1 844 923 5368 to speak to a live agent.
First clear the area underneath your sink to avoid any clogs or blockage happening as you need to avoid anything.
Install the faucet on a metal countertop.
What to do if your led indicator isn t working what to do if your led indicator is flashing red how to disable touch activation what to do if your touch2o faucet is turning on and off by itself what to do if your faucet isn t reacting to touch activation as it should what to do if touch activation isn t working looking for.
Make sure that the water is turned on for.