If the unit does not turn on please make sure the heat switch is activated.
Dimplex electric fireplace fan not working.
You may also have a defective heater on off switch that may need to be replaced.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
If your unit is equipped with a purifier the fan will run continuously only if the 3 position switch is in the purifier fan position.
Always use properly grounded fused and polarized outlets.
Confirm that the fireplace is installed on the electrically appropriate circuit.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Not to fret electric fireplaces are fairly straightforward devices and there s probably a logical reason the heat or flames may not be working.
The remote control may need to be initialized with the stove.
Check to ensure the batteries are working and replace if required.
If the heat turns on there is not a power issue.
Please change the light bulbs.
Check this detail if the breaker kicks off every time you turn the unit on.
If the switch does not stop the fan then the switch may need to be replaced.
Ensure that the main power switch on the fireplace is turned on.
Here are some typical problems and solutions to check if your unit isn t working properly.
Ensure that the fireplace is plugged in and turned on at the wall.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.
The remote or the remote receiver may need to be replaces.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
Make sure the heater is the only appliance on the circuit.